Privacy Policy and Terms and Conditions
Terms and Conditions
The Riley RM Centre Ltd
The Riley RM CentreLtd has been established with the sole ambition to provide members with parts required for the RM series cars A – H and other Marques with Riley engines on the road, enabling owners to enjoy “magnificent motoring” for many years to come. Many of the parts have been commissioned for re-manufacture to original designs by the Spares Advisory Panel and are only available via the Centre.
The supply of information or spares by any official of the Club does not constitute a warranty as to the validity of such information or serviceability of such spares and no liability other than consideration of the replacement of such spares will be entertained.
You are more than welcome to visit the Spares Centre; please call to arrange, but please note you may be given a task!
All spares are listed with photographs, descriptions and fitting instructions on the Spares Centre website: https://therileyrmcentre.co.uk (Registration is required before purchase).
Note: Prices are correct at the time of publication, but are liable to change without notice due to restocking price increases. Parts may also go out of stock either temporarily or permanently.
Spares Ordering
Spares are able to be ordered via the following channels:
Internet – https://therileyrmcentre.co.uk
Email – spares.sec@rileyrmclub.org.uk
Post – To address below
Fax - 01763 281336
Telephone 01763 281336(Simple/urgent orders only, 3 & 4.30pm Mon-Fri).
* All orders must include the following information:
Full name, membership number, car details, delivery and invoice address, Riley RM Centre Spares List Part number, quantity required.
Should you need technical advice relating to spares please make contact with our wonderful team of technical advisors as detailed on the inside front cover of R.Memoranda magazine. Please note: a 10% restocking charge applies to all correctly supplied parts returned for credit within 12 months of invoice unless returned within 14 days of receipt. Please note full payment is due on receipt of goods.
Payment methods
Payment for parts ordered online must be made by Credit/Debit Card to complete the order.
Where items are Overweight/Size, or first class delivery is requested, a separate invoice will be issued to cover the excess charges. All parts and postage must be paid for in advance of dispatch.
Please select the “Collection in person” option where you wish to collect from the Spares Centre or National Rally.
Where an order is placed by Email, Telephone or Post, payment may be made by Cheque, Bank transfer, or by phone using a Credit/Debit Card. Do not send your credit card details by email.
Payment is due with your order and your membership number should be quoted when making any payments.
Goods will not be dispatched before full payment has cleared.
Part Numbers
The part numbers are where possible generated from combining the illustration number and page number in the Workshop Manual, so part A4.59 is marked as part 59 in the diagram on page A4. This part is common to a 1½ & a 2½ but takes its number from the early 2½ Engine section simply because that is the first place the part is shown.
Some parts are not listed in this way (RM, WB, SS or SB) so please check the Spares List for the correct part number required. Of course not all parts shown in the Workshop Manual are available. Please make me aware of any item that is not listed to enable me to gauge the demand and hence potentially manufacture in the future. Note: numbers used in the original Riley Parts Lists are not cross- referenced, so please do not use them.
Contact Details
Email address - spares.sec@rileyrmclub.org.uk
The Riley RM Centre Ltd
Unit 6, Cumberlow Green Farm,
Rushden Road, Rushden,
Buntingford, Herts, SG9 0QD
Telephone number - between 3 and 4.30pm
01763 281336 within the UK, or +44 1763 281336 from outside the UK
Fax number 01763 281336 UK or +44 1763 281336 outside the UK
Supplying alternative delivery addresses or a third party
The Riley RM Centre Ltd is legally obliged to supply spares only to fully paid up members of the Riley RM Club for their own use and not for resale or redistribution. We will gladly address consignments to a third party, usually your garage or restoration company, following your instruction, but you must indicate on each order where the delivery address will be; the default address will be your magazine delivery address. You the member are liable for any payments for any spares ordered in your name, despite any arrangements that you may have in place with your repairer.
Postage and shipping
All parts are shipped at the best possible 2nd class price, you may specify at extra cost an urgent next day delivery. Most orders weighing less than 2kg are sent via the Post Office counter service; this service is not able to be tracked. This standard service is also the most cost effective method for most sub 2kg overseas shipments. For heavier, higher value or bulkier parcels a courier will be used. A collection service is available from the spares centre by prior appointment.
Guarantee and Exchange Policy
All new parts are guaranteed for a period of 12 calendar months from the invoice date.
All refurbished items are guaranteed for a period of 90 days from the invoice date
It is the responsibility of the purchaser to inspect the item on receipt to ascertain its suitability.
Please see returns policy for full details.
Due to the reducing number of suitable old units for reconditioning, clutches must be returned before dispatch of the replacement units that are normally on the shelf ready for dispatch. It is a similar situation with control boxes, starter motors and dynamos. Please contact for full details.
Value Added Tax
Value Added Tax is applied at the current rate 20% to sales sent to the UK orcollected from the Spares Centre and/or National Rally, even if the member isresident outside the UK. It is then for the member to make any reclaim whenleaving the UK.
Returns policy
UK RETURNS POLICY
We promise to refund the cost of goods and delivery postage (where all items of an order are returned)of any not fitted, unused item you are not completely happy with, when you return it to us in saleable condition by post within 14 days of receipt, or in person to the Riley RM Centre within 1 month of receipt. You are required to return unwanted orders at your own cost.
Returned parcels are on average refunded within 14 days of posting, however in the event of a delay in receiving the parcel this may take up to a maximum of 28 days. Refunds will be credited to your account or original method of payment.
Please note that items must be returned with the original packaging and box (if supplied boxed). If the returned product forms part of a larger order only the product cost will be refunded.
Your statutory rights are not affected by our returns policy.
INTERNATIONAL RETURNS POLICY
We promise to refund the cost of goods and delivery postage (where all items of an order are returned), If the returned product forms part of a larger order only the product cost will be refunded. Any item purchased on our website or by email / telephone that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. You are required to return unwanted orders at your own cost.
Please note that items must be returned with the original packaging and box (if supplied boxed). If the returned product forms part of a larger order only the product cost will be refunded.
Refunds will be credited to your account or by original method of payment.
RETURNS BY POST (ALL COUNTRIES)
You can return an item by post within 14 days of receipt. Members are required to return unwanted orders at their own cost.
Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your refund has been processed.
The refund will be processed once your goods are received at the spares Centre. Please note that it may take 7-10 working days for the refund to show in your account. Each item returned is refunded separately and will show on your statement as a credit. If goods were paid by Credit / Debit card and you wish the credit to be refunded on to the card that the goods were purchased with, Please contact The Riley RM Centre Ltd to arrange the transaction with your order number and membership number.If your card expires before we process your refund, please contact The Riley RM Centre Ltd spares team with your new card details.
When you join the Club you give us certain information voluntarily. You provide us with your name, address, email address, phone number and details about your RM vehicle(s). The Club collects this information to enable you to benefit from its services. These include events, spares, magazines, merchandise, historic data, Club links to social media and the Club Forum. If you buy something from us, we collect payment information and the details of what you have bought. No data is passed onto third parties or for marketing, other than those involved in the services mentioned. These have their own privacy policies.
Your data is only made available to the Club’s officers. A regularly updated membership list and map is available for viewing by members who have given consent to have their contact details included.
The full privacy policy can be viewed on the Club’s website or contact gensec@rileyrmclub.org.uk. It explains fully how the Club collects, handles and processes your personal data.